VISISTAFF / ACCOUNT DELETION
Delete your VisiStaff account
Delete your account in the app or request deletion from RegAtlas, LLC without reinstalling VisiStaff.
Request deletion without the app
Email support@visistaff.app with the subject “Delete my VisiStaff account”. Send the request from your VisiStaff account’s email address when possible. If you no longer have access to that address, tell us which account you need help with so we can verify ownership.
Do not send your password. We may ask you to verify account ownership before deleting data.
Request account deletion →Delete in the app
In VisiStaff for Android or iPhone, open Settings → Delete account. Enter your current password and confirm the permanent deletion. Deletion cannot be undone.
If you are the only owner of a company with other members, first open that company’s People page and make another member an owner. If you cannot complete this step, use the support request above.
What is deleted
Deletion removes your account name, email address, password, signed-in sessions, notification preferences and push registrations. Any running timer stops. Activity screenshots associated with your account are deleted. If you are a company’s only member, that company and its records are deleted too.
What can remain
Companies with other members keep their time and shared work records under “Former member”, without your account name or email. This includes hours, tasks, comments and audit history. These records remain with the company rather than being removed when an individual account is deleted. They are deleted if the company itself is deleted.
Text or photos you previously added can contain information you supplied. Mention any such personal information in your deletion request so we can help. Backup copies follow the service’s data-retention practices described in the privacy policy.
Who handles your request
RegAtlas, LLC operates the hosted VisiStaff service at app.visistaff.app. If your employer runs its own server, contact that server’s administrator to delete the data it holds.